Your privacy is our priority
This policy contains a full description of how your personal information is collected, stored, and used on the 7tbet platform.
Introduction & Scope
This privacy policy ("Policy") applies to all users of the 7tbet platform. When you visit the 7tbet website, create an account, place a bet, or use any service, you are considered to have accepted the terms of this Policy. We place the highest importance on the privacy of your personal information and are always committed to keeping it secure.
7tbet operates as a safe and reliable platform. We use SSL encryption and modern security technology to protect your information from unauthorized access. This Policy may be updated from time to time, and the date of any changes will be noted at the top.
Information we collect
We collect various types of information to provide services on the 7tbet platform. This information is divided into the following categories:
Identity information
Your name, date of birth, nationality, and government-issued ID details. This information is collected for account verification and age confirmation.
Contact information
Your email address and mobile number. Used for account registration, transaction confirmation, and support.
Financial information
Details of deposit and withdrawal transactions and payment method information (bKash, Nagad, Rocket, bank account). We do not store full PINs or passwords.
Technical information
IP address, browser type, device information, cookie data, and session logs. This information is used to ensure platform security and improve service quality.
Gaming activity information
Betting history, win/loss records, preferred games, and session duration. This information is analyzed to ensure responsible gaming and to improve services.
Location information
Your general geographic location (country and region), determined primarily from your IP address. Required to verify service eligibility and comply with regional regulations.
Purpose of using information
7tbet uses collected information only for the following legitimate purposes. We never use your information for unnecessary or unethical activities:
- Creating, verifying, and managing accounts, and confirming your identity
- Processing financial transactions — completing deposits and withdrawals securely
- Correctly delivering bonuses, cashback, and VIP benefits
- Providing 24/7 customer support and resolving complaints promptly
- Implementing responsible gaming policies — ensuring player protection
- Preventing fraud, money laundering, and other illegal activities
- Identifying and resolving technical issues on the platform
- Meeting legal obligations and fulfilling regulatory requirements
- Analyzing and researching services to improve the user experience
- Sending relevant promotional information (subject to your consent)
Information sharing
7tbet never sells your personal information. Information may be shared with third parties only in the following limited circumstances and subject to strict conditions:
Payment partners
Transaction information necessary to process bKash, Nagad, Rocket, and bank transfers is shared. Only the information required to complete the transaction is provided.
Technology service providers
Trusted third-party services are used for platform operations, security systems, and technical support. They operate under strict confidentiality agreements.
Legal authorities
Information may be provided when legally required to do so, such as by court order, a lawful request from a government or regulatory body, or for fraud investigations.
Cookies & tracking technologies
Various types of cookies and similar technologies are used on the 7tbet website. These help improve your experience and ensure the platform functions correctly:
Essential cookies
Essential for maintaining login sessions, storing security tokens, and core platform functionality. Disabling these will prevent the site from working properly.
Analytical cookies
These cookies are used to understand how users interact with the platform. The data collected is anonymous and helps improve the service.
Preference cookies
These cookies are used to remember your language preference, theme setting, and other personal preferences, so you do not have to set them up each time.
Security cookies
These cookies are essential for fraud detection, preventing CSRF attacks, and protecting your account from unauthorized use.
Non-essential cookies can be controlled or disabled from your browser settings. However, doing so may limit some features of the platform.
Data security measures
7tbet has adopted industry-standard security measures to keep your information secure. We take our responsibility for fair play and data protection very seriously:
- SSL encryption: TLS/SSL encryption technology is used for all data transmissions, keeping data exchange completely secure.
- Encrypted storage: Sensitive information — especially financial and identity data — is stored in encrypted form on secure servers.
- Access control: Only authorized staff may access user information, to a limited extent and only as required for specific tasks.
- Regular security reviews: Regular security testing and audits are conducted to identify system vulnerabilities.
- Two-factor authentication: Two-factor authentication is available to protect your account.
- Data breach response: In the event of a data breach, affected users will be notified promptly.
Data retention periods
7tbet retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
5 years
Financial transaction records and account documents
3 years
Identity verification information after account closure
1 year
Technical logs, session data, and analytical information
30 days
Non-essential cookies and temporary session data
At the end of the defined period, information is securely deleted or anonymized. Information may be retained beyond the defined period if there is a legal obligation to do so.
Your rights & options
As a user of the 7tbet platform, you have the following rights over your personal information. Contact our support team to exercise these rights:
Right to access
You may request to know what information we hold about you and to receive a copy of it.
Right to correction
If there are any errors or inaccuracies in your stored information, you may request a correction.
Right to deletion
In certain circumstances you may request that your personal information be deleted, although this may not be possible if there is a legal obligation to retain it.
Right to object to processing
You may object to the use of your information for marketing purposes and opt out of promotional communications.
Protection of minors
7tbet provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from minors. Age is verified at account registration, and if an account belonging to a minor is identified, it is closed immediately and the associated information is deleted.
If a parent or guardian believes that their child under the age of 21 has had their information collected by mistake, please contact [email protected] immediately. We will take the necessary steps promptly.
Changes to the policy
7tbet may update this privacy policy from time to time. Users will be notified of significant changes in the following ways:
- The "Last updated" date at the top of the page will be changed
- A notification of the changes will be sent to the registered email address
- A notification about important changes will be shown on the platform at login
- Continued use of the platform after changes are made will be considered acceptance of the new policy
We recommend that you review this policy regularly, especially before making important transactions on your account.
Contact & complaints process
If you have any questions, concerns, or complaints about this privacy policy, please contact the 7tbet data protection team. We will respond to your message as quickly as possible:
Related policies & information
Read our other policies and learn more about 7tbet's services.